Club Ride stands behind our high quality fabrics and construction to perform under normal and strenuous conditions. Our product warranty extends for the life of the product for any defects in materials or craftsmanship. Failures due to accidents, wear and tear or improper care are not covered under our warranty. Proof of purchase is required for all warranty claims. Lifetime warranty does not extend to accessory products.
To file a warranty claim please fill out the form located in your customer account:
Crash Replacement Program
Riding bikes can be a dangerous passion and we understand accidents happen. While crashes and damaged products are not covered by our warranty against defects Club Ride stands behind our community of consumers with a crash replacement program. If you accidentally or in a crash rip, tear, break, damage, split, lacerate, slash, gash, or destroy a Club Ride product you may qualify for a discount to replace your Club Ride product. Proof of purchase is required for all crash replacement claims.
To file a crash replacement claim please contact customer service at firstname.lastname@example.org or call us at 208.726.2582 x2.